Credit card or prepaid card -- Getting a credit card -- Complaint #5195333
Complaint Overview
Complaint ID: 5195333
Company: Barclays Bank Delaware
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Problem getting a working replacement card
State: Wisconsin
ZIP Code: 531XX
Date Received: 2022-02-07T12:00:00-05:00
Date Sent to Company: 2022-02-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My credit card was hacked and on XXXX XXXX, 2022 the credit card company closed and was going to send replacement. XXXX was promised on XXXX the XXXX, didn't come. Then promised on XXXX the XXXX, then promised on XXXX the XXXX before XXXX XXXX. Never came. Called multiple times with no satisfaction or where card is. The credit card is Barclay.
Frequently Asked Questions
What is Complaint #5195333 about?
Complaint #5195333 was filed against Barclays Bank Delaware regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-02-07T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.