Vehicle loan or lease -- Struggling to pay your loan -- Complaint #5195189

Complaint Overview

Complaint ID: 5195189

Company: Westlake Services, LLC

Product: Vehicle loan or lease

Sub-Product: Loan

Issue: Struggling to pay your loan

Sub-Issue: Lender trying to repossess or disable the vehicle

State: California

ZIP Code: 94801

Date Received: 2022-02-07T12:00:00-05:00

Date Sent to Company: 2022-02-07T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Westlake has violated by invading privacy on alleged obligation XX/XX/22 left a letter for occupants not verifying abode, violated telephone consumer protection act, threatening and abusive tactics against consumer, calling XXXX or 4 times DAILY.

Frequently Asked Questions

What is Complaint #5195189 about?

Complaint #5195189 was filed against Westlake Services, LLC regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2022-02-07T12:00:00-05:00.

How did Westlake Services, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.

Can I see other complaints against Westlake Services, LLC?

Yes, visit the Westlake Services, LLC company profile at readthecomplaint.com/company/westlake-services-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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