Checking or savings account -- Managing an account -- Complaint #5194576
Complaint Overview
Complaint ID: 5194576
Company: Fifth Third Financial Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Banking errors
State: North Carolina
ZIP Code: 27502
Date Received: 2022-02-07T12:00:00-05:00
Date Sent to Company: 2022-02-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX I filed an ACH transfer on 53.com to send {$8400.00} from my XXXX XXXX account to Fifth Third bank. The transfer did not complete due to my middle initial being present on one account and not the other. Funds never reached my XXXX XXXX account and the amount debited from XXXX was never returned. I have filed disputes with both banks and they have both insisted that I need to file a dispute with the other bank.
Frequently Asked Questions
What is Complaint #5194576 about?
Complaint #5194576 was filed against Fifth Third Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-02-07T12:00:00-05:00.
How did Fifth Third Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Fifth Third Financial Corporation?
Yes, visit the Fifth Third Financial Corporation company profile at readthecomplaint.com/company/fifth-third-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.