Money transfer, virtual currency, or money service -- Lost or stolen check -- Complaint #5192177

Complaint Overview

Complaint ID: 5192177

Company: Credit Karma, LLC

Product: Money transfer, virtual currency, or money service

Sub-Product: Refund anticipation check

Issue: Lost or stolen check

State: Kansas

ZIP Code: 66502

Date Received: 2022-02-06T12:00:00-05:00

Date Sent to Company: 2022-02-06T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: No

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XX/XX/XXXX my account was accidentally closed out with credit karma and now my money in limbo. Instead of them putting my money in a my spend account they tried to send it out into a bank account thats no longer opened and I canceled that withdraw now my money is gone.

Frequently Asked Questions

What is Complaint #5192177 about?

Complaint #5192177 was filed against Credit Karma, LLC regarding Money transfer, virtual currency, or money service specifically about Lost or stolen check. It was received by the CFPB on 2022-02-06T12:00:00-05:00.

How did Credit Karma, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was not timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Credit Karma, LLC?

Yes, visit the Credit Karma, LLC company profile at readthecomplaint.com/company/credit-karma-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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