Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5191947
Complaint Overview
Complaint ID: 5191947
Company: Grow Credit INC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: California
ZIP Code: 90017
Date Received: 2022-02-06T12:00:00-05:00
Date Sent to Company: 2022-04-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2021 I reached out to Grow Credit Inc to remove a late payment reporting because of an error with my bank when my account was compromised. On XX/XX/2021 a representative of Grow Credit Inc named XXXX reached out to me via email stating that they have removed the late payment from my account. On XX/XX/2021 I sent a follow up email to XXXX from Grow Credit Inc stating that XXXX had not removed it and that each time it is disputed with XXXX, Grow Credit Inc marks it as verified and will not adjust the late reporting. On XX/XX/2021 XXXX from Grow Credit Inc sent a follow up email stating that it has already been removed and they won't report on a request that comes from the credit bureau.
Frequently Asked Questions
What is Complaint #5191947 about?
Complaint #5191947 was filed against Grow Credit INC regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-02-06T12:00:00-05:00.
How did Grow Credit INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Grow Credit INC?
Yes, visit the Grow Credit INC company profile at readthecomplaint.com/company/grow-credit-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.