Credit card or prepaid card -- Problem with a purchase shown on your statement -- Complaint #5190921
Complaint Overview
Complaint ID: 5190921
Company: Barclays Bank Delaware
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement
State: Maine
ZIP Code: 04011
Date Received: 2022-02-06T12:00:00-05:00
Date Sent to Company: 2022-02-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I received a sink that was damaged in shipping. I bought the sink on XXXX and used XXXX to pay for it. XXXX charged the purchase to my Jet Blue Barclays card. I returned the damaged sink to the seller and when XXXX did not refund my money I went to Barclays to stop payment. After several months, Barcays denied my claim. I sent them the tracking information about how the sink was returned and signed for, but Barclays has not reopened the case and refunded my money.
Frequently Asked Questions
What is Complaint #5190921 about?
Complaint #5190921 was filed against Barclays Bank Delaware regarding Credit card or prepaid card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2022-02-06T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.