Checking or savings account -- Closing an account -- Complaint #5190050
Complaint Overview
Complaint ID: 5190050
Company: Huntington National Bank, The
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Can't close your account
State: Florida
ZIP Code: 32738
Date Received: 2022-02-06T12:00:00-05:00
Date Sent to Company: 2022-02-28T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Upon opening a personal and business checking. Huntington froze my personal checking account. I am a traveling XXXX and travel all over the US in the fight against COVID so am rarely home or near the branch. I found out my personal account was " frozen '' when my direct deposit was returned. It has now been almost 4 months since I was told repeatedly that the account would be closed and I would receive a refund check for my funds in the account. However I still can not get them to send a check, and they are instead placing low account balance service fees on the account. I told them I want the business checking closed as well - even though there is no issue with it - due to this incompetence and instead I get a sorry we can not close it via the phone or any other method than the branch. I find this unacceptable also since I am on the west coast on a travel assignment for a XXXX I want the fee 's refunded on the personal checking, and {$1000.00} approximately returned in that account. I also want my personal consulting business checking under my name closed as well ( it has a 0 balance ). I am ready to contact legal counsel.
Frequently Asked Questions
What is Complaint #5190050 about?
Complaint #5190050 was filed against Huntington National Bank, The regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-02-06T12:00:00-05:00.
How did Huntington National Bank, The respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Huntington National Bank, The?
Yes, visit the Huntington National Bank, The company profile at readthecomplaint.com/company/huntington-national-bank-the to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.