Checking or savings account -- Closing an account -- Complaint #5189582

Complaint Overview

Complaint ID: 5189582

Company: Moneylion INC.

Product: Checking or savings account

Sub-Product: Checking account

Issue: Closing an account

Sub-Issue: Company closed your account

State: Texas

ZIP Code: 782XX

Date Received: 2022-02-05T12:00:00-05:00

Date Sent to Company: 2022-02-05T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

The company MoneyLion closed my checking account without notice or any emails notification! and told me I would have to contact the originator of the funds, MoneyLion doesnt give me any more information about if and when the funds will be released to the originator or myself!!! There is currently {$5800.00} on hold!! when I speak to the originator they act clueless to the situation!! I feel like MoneyLion is scamming me and I want justice for the whole situation.

Frequently Asked Questions

What is Complaint #5189582 about?

Complaint #5189582 was filed against Moneylion INC. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-02-05T12:00:00-05:00.

How did Moneylion INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Moneylion INC.?

Yes, visit the Moneylion INC. company profile at readthecomplaint.com/company/moneylion-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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