Checking or savings account -- Opening an account -- Complaint #5188531
Complaint Overview
Complaint ID: 5188531
Company: TD Bank US Holding Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Account opened as a result of fraud
State: North Carolina
ZIP Code: 275XX
Date Received: 2022-02-04T12:00:00-05:00
Date Sent to Company: 2022-02-04T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/22 Received via US mail a packet of blank checks from TD Bank, with an account opened in my name, and the checks had my name, address, and cell phone number printed on them. These were unsolicited materials, and I did not open an account with TD Bank. I do not have any business with TD Bank. XX/XX/22 Received via US mail three separate letters from TD Bank, each addressed to me, each referring to different bank account numbers and each documenting deposit and credit transactions that I did not make, with bank accounts I do not have. XX/XX/22 I reported the account/bank fraud to TD Bank , and confirmed with three credit bureaus that my credit is frozen. XX/XX/22 I will be contacting my personal bank to report banking fraud in my name, and I will be contacting my local sheriffs office about the TD Bank fraud.
Frequently Asked Questions
What is Complaint #5188531 about?
Complaint #5188531 was filed against TD Bank US Holding Company regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-02-04T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.