Payday loan, title loan, or personal loan -- Charged fees or interest you didn't expect -- Complaint #5188508
Complaint Overview
Complaint ID: 5188508
Company: Cashmax LLC
Product: Payday loan, title loan, or personal loan
Sub-Product: Installment loan
Issue: Charged fees or interest you didn't expect
State: Texas
ZIP Code: 77449
Date Received: 2022-02-04T12:00:00-05:00
Date Sent to Company: 2022-02-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I opened a loan with boost finance. I paid it off two weeks ago yet my account was drafted today. When I called them about it. I was told I needed to wait three days so that they can refund my payment. The also apologized. That is not ok. They shouldnt have taken it to begin with. They put me in a financial bind.
Frequently Asked Questions
What is Complaint #5188508 about?
Complaint #5188508 was filed against Cashmax LLC regarding Payday loan, title loan, or personal loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2022-02-04T12:00:00-05:00.
How did Cashmax LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Cashmax LLC?
Yes, visit the Cashmax LLC company profile at readthecomplaint.com/company/cashmax-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.