Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5187913
Complaint Overview
Complaint ID: 5187913
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Georgia
ZIP Code: 30281
Date Received: 2022-02-04T12:00:00-05:00
Date Sent to Company: 2022-02-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Disputed filed via us mail on XX/XX/XXXX, disputed opened with Experian XXXX. Included in the dispute is a collection account with XXXX. I also mailed a dispute with XXXX onXXXX. XXXX never validated account, and it was deleted by XXXX and XXXX, Experian refuses to delete. They completed their investigation on XX/XX/XXXX, and continue to report inaccurate information on my report regarding XXXX as well as other accounts including XXXX XXXX, which should not be listed on my credit report, & XXXX XXXX, ( whom I've also contacted directly to dispute via US certified mail, and did not receive a response ).
Frequently Asked Questions
What is Complaint #5187913 about?
Complaint #5187913 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-02-04T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.