Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5187471
Complaint Overview
Complaint ID: 5187471
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Florida
ZIP Code: 32904
Date Received: 2022-02-05T12:00:00-05:00
Date Sent to Company: 2022-02-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian has a XXXX XXXX XXXX credit card that has been shown open since XX/XX/XXXX under my credit report. I've had XXXX other XXXX credit cardXXXX one that was personal and opened in XX/XX/XXXX, and was closed in XX/XX/XXXX. The other card I was an authorized user but was closed in XX/XX/XXXX. I've contacted BoA about a possible card that's open under my name, but they could not find said card under my SSN. I've disputed said account with Experian, but they haven't been able to help. XXXX said they would be able to help me if I knew what the account number was, but Experian wouldn't tell me. The account has been open since XX/XX/XXXX, and appeared to be in use, the balance is paid off each month. The account is only reported by Experian as far as I know and not the other XXXX credit Bureau
Frequently Asked Questions
What is Complaint #5187471 about?
Complaint #5187471 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-02-05T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.