Checking or savings account -- Closing an account -- Complaint #5187470
Complaint Overview
Complaint ID: 5187470
Company: TD Bank US Holding Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Can't close your account
State: North Carolina
ZIP Code: 283XX
Date Received: 2022-02-05T12:00:00-05:00
Date Sent to Company: 2022-02-05T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
A checking account was opened at TD Bank in my name. I have never heard of this bank, nor have I ever opened up an account with this bank. I did not speak with anyone by phone and I do not just randomly go to unfamiliar websites. I received 2 checkbooks and one book of deposit slips as if I opened the account.This bank could be a fraud, so I have not reached out to them. I am requesting this account to be closed. Thank you.
Frequently Asked Questions
What is Complaint #5187470 about?
Complaint #5187470 was filed against TD Bank US Holding Company regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-02-05T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.