Checking or savings account -- Opening an account -- Complaint #5187392
Complaint Overview
Complaint ID: 5187392
Company: TD Bank US Holding Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Account opened as a result of fraud
State: Maryland
ZIP Code: 21136
Date Received: 2022-02-05T12:00:00-05:00
Date Sent to Company: 2022-02-05T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I came home today with checks that are in my name from TD bank. First I called the company that makes the checks and she transferred me to the bank. was on hold for 40 min. guy answered asked me account number debit card number or my social security number. i gave the account number cause i was sure as XXXX not giving out my social. he claims he would take care of it and transferred me to fraud and i have been on hold for 1 hour. My address is on the checks but my old number is on there.
Frequently Asked Questions
What is Complaint #5187392 about?
Complaint #5187392 was filed against TD Bank US Holding Company regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-02-05T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.