Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5187241
Complaint Overview
Complaint ID: 5187241
Company: Navy Federal Credit Union
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Florida
ZIP Code: 32536
Date Received: 2022-02-04T12:00:00-05:00
Date Sent to Company: 2022-02-04T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On Tuesday, XX/XX/2022, I received an email through my XXXX University student email of a prospective employer seeking employees. I replied to the email address, XXXX, to inquire further. I was then answered by an individual calling themselves XXXX XXXX XXXX who was employed with the Department of Disability Health and Human Services. He claimed he was a XXXX with XXXX University. He then provided me with a letter of employment and XXXX paper check for deposit. XXXX for {$8200.00} and {$4.00}, XXXX. I was told to deposit the {$4300.00} in my back account and wait for the deposit to clear. {$220.00} was cleared, he then requested for {$200.00} to be sent to XXXX XXXX XXXX via XXXX. In addition, I was then told to send {$400.00} via zelle to XXXX and XXXX. My bank, Navy Federal Credit Union has denied responsibility and has forced me to relinquish my accounts without full recovery of my funds.
Frequently Asked Questions
What is Complaint #5187241 about?
Complaint #5187241 was filed against Navy Federal Credit Union regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-02-04T12:00:00-05:00.
How did Navy Federal Credit Union respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Navy Federal Credit Union?
Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.