Debt collection -- Attempts to collect debt not owed -- Complaint #5186767
Complaint Overview
Complaint ID: 5186767
Company: Allied Collection Services, INC. (Nevada)
Product: Debt collection
Sub-Product: Medical debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Nevada
ZIP Code: 89145
Date Received: 2022-02-04T12:00:00-05:00
Date Sent to Company: 2022-02-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I had XXXX XXXX at XXXX XXXX XXXX back in XX/XX/XXXX. After follow up visit I was told I had XXXX follow up visits at No charge ( had my check book out to pay, was told I owed nothing. Received a bill in the mail I called them, they said to ignore the bill I owed nothing. Had a second visit wanted to talk to someone regarding the bill they told me to wait till after my visit then I could talk to someone. XXXX with XXXX he told me I did not have follow up visits at no cost, was a bit rude to me, I tried to dispute this at the office and they would not talk to the girl at the receptions desk. Then received more bills, tried to talk to the office and they would not talk to me, just said I would be sent to collection. XX/XX/XXXX I sent them a certified letter with a check for {$56.00} per my insurance invoice, with a note on the back of it saying, " By endorsing and cashing this check you accept payment in full for all Visits thru XXXX XXXX. '' the check was cashed when they received it. I then received a call from XXXX ( XXXX XXXX XXXX ) about monied due, explained to him the letter and check sent, he said he will Not cash it, As I told him it was already accepted and cashed, he then told me he would send the money back to me, I told him NO if he sent it I would not cash it. I was then turned over to Allied Collection agency, showed them my proof, Since XXXX they have dropped me and put me back on collections, they just closed the account again and reopened as of XX/XX/XXXX. I went in person again XX/XX/XXXX to try and resolve this but XXXX ( a manager XXXX said they can keep on renewing it and he says they didn't receive this till XXXX, even after I showed him Proof they had this account since XXXX! He even copied a fax I sent to them in XXXX, and when I told him I spoke with XXXX he said nobody worked there by that name yet the fax proved I sent it to him in XXXX. XXXX would not even acknowledge all the phone calls and people I have talked to over the years with Names, Dates and Times XXXX Years I have been trying to resolve this. What is my next step.
Frequently Asked Questions
What is Complaint #5186767 about?
Complaint #5186767 was filed against Allied Collection Services, INC. (Nevada) regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-02-04T12:00:00-05:00.
How did Allied Collection Services, INC. (Nevada) respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Allied Collection Services, INC. (Nevada)?
Yes, visit the Allied Collection Services, INC. (Nevada) company profile at readthecomplaint.com/company/allied-collection-services-inc-nevada to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.