Mortgage -- Incorrect information on your report -- Complaint #5184161

Complaint Overview

Complaint ID: 5184161

Company: Mr. Cooper Group INC.

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Incorrect information on your report

Sub-Issue: Account status incorrect

State: Washington

ZIP Code: 98407

Date Received: 2022-02-03T12:00:00-05:00

Date Sent to Company: 2022-02-15T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

The following information listed below is inaccurate. The Credit Reporting Agencies has not taken the correct steps to evaluate the information. I need you to please evaluate this reporting by making a revision of the information provided. NSTAR/COOPER XXXX

Frequently Asked Questions

What is Complaint #5184161 about?

Complaint #5184161 was filed against Mr. Cooper Group INC. regarding Mortgage specifically about Incorrect information on your report. It was received by the CFPB on 2022-02-03T12:00:00-05:00.

How did Mr. Cooper Group INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Mr. Cooper Group INC.?

Yes, visit the Mr. Cooper Group INC. company profile at readthecomplaint.com/company/mr-cooper-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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