Student loan -- Incorrect information on your report -- Complaint #5182931
Complaint Overview
Complaint ID: 5182931
Company: Nelnet, INC.
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: District of Columbia
ZIP Code: 200XX
Date Received: 2022-02-03T12:00:00-05:00
Date Sent to Company: 2022-02-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
NELNET has totally and completely screwed up my total and permeant disability discharge on my credit reports and is reporting multiple duplicate accounts, FOURTEEN IN TOTAL, with grossly incorrect information and lies!! NELNET reported 14 accounts, NOT 7 discharged paid zero balance accounts and is dropping my credit score by XXXX points!! STOP THIS clear up my credit report! NELNET is reporting incorrect inaccurate information AND LATE PAYMENTS to ALL THREE credit bureaus, XXXX, XXXX and XXXX and this needs to be cleared up NOW!! There shouldn't be 14 accounts!! It should say 7 accounts, good payment history, CLOSED ZERO BALANCE, SEVEN ( 7 ) student accounts not 14!! NELNET IS PREVENTING THIS XXXX VETERAN FROM PUTTING A ROOF OVER HIS HEAD BECUASE OF THIS GARBAGE!! I HAVE FILE A COMPLAINT WITH A US SENATORS OFFICE AND THE INSPECTOR GENERAL AS WELL!!
Frequently Asked Questions
What is Complaint #5182931 about?
Complaint #5182931 was filed against Nelnet, INC. regarding Student loan specifically about Incorrect information on your report. It was received by the CFPB on 2022-02-03T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.