Mortgage -- Closing on a mortgage -- Complaint #5182576
Complaint Overview
Complaint ID: 5182576
Company: Caliber Home Loans, INC.
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Closing on a mortgage
State: North Carolina
ZIP Code: 275XX
Date Received: 2022-02-03T12:00:00-05:00
Date Sent to Company: 2022-02-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
On XX/XX/2019 i was issued a Closing disclosure different from the one provided during the loan process, and was expected to close on the XXXX, ( the next day ). I have since found that to be compliant, i should have been presented this document three days before the closing. This may not be much of a big deal but my concern was at the time, and has continued to be the amount required to close. One document, page 1. states the closing cost should have been {$9900.00}, which included a mysterious ( other cost of {$2100.00} ) sprung on me at the last minute. This other cost is entered in line I of page 2, without any explanation, after many inquiries to the closing agent. The lender was not present at the closing, nor was the attorney, only a paralegal. To further add to the confusion, line D of page 2 states the total loan cost to be {$7600.00}, after subtracting my appraisal fee which was paid outside the closing in advance. To further add to this confusion, on page 3 in calculating cash to close. it confirms that i paid {$8500.00} in a deposit, and {$3000.00} in my down payment, which totals {$11000.00}. My primary concern/complaint is the {$2100.00} in " other cost '' and line 2. page 2 {$890.00} " comment '', the math doesn't add up. I think I'm due a refund, and possibly damages from this unfair and deceptive trade practice. I need an investigation into this matter.
Frequently Asked Questions
What is Complaint #5182576 about?
Complaint #5182576 was filed against Caliber Home Loans, INC. regarding Mortgage specifically about Closing on a mortgage. It was received by the CFPB on 2022-02-03T12:00:00-05:00.
How did Caliber Home Loans, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Caliber Home Loans, INC.?
Yes, visit the Caliber Home Loans, INC. company profile at readthecomplaint.com/company/caliber-home-loans-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.