Credit reporting, credit repair services, or other personal consumer reports -- Problem with fraud alerts or security freezes -- Complaint #5179199
Complaint Overview
Complaint ID: 5179199
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with fraud alerts or security freezes
State: Georgia
ZIP Code: 30028
Date Received: 2022-02-02T12:00:00-05:00
Date Sent to Company: 2022-02-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX, I pulled my credit only to find that Transunion had XXXX hard inquiries on my report, only to find that on XX/XX/XXXX a fraudster was able to not only apply for a credit card but to open up a bank account. These inquiries were pulled 1. ) To apply for a XXXX Credit Card and 2 ) to open an account with XXXX Bank. Neither of which I requested. Back in XXXX of XXXX, I placed a security alert on all XXXX of the major XXXX 's. Had this been handled properly by Transunion neither the application for credit nor the opening of account by XXXX would have happened as the Bank XXXX Creditor would have been unable to pull this. As a result of their negligence, they played a part in allowing someone to open an account at XXXX. In addition, I spent XXXX hours trying to undo what had happened with XXXX, XXXX Bank, filed a XXXX XXXX, report everything as identity theft and reach back out to Transunion to ensure a Fraud alert was added to my file. Had they done what they were supposed to in XX/XX/XXXX this never would have happened.
Frequently Asked Questions
What is Complaint #5179199 about?
Complaint #5179199 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with fraud alerts or security freezes. It was received by the CFPB on 2022-02-02T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.