Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5178637
Complaint Overview
Complaint ID: 5178637
Company: Chime Financial INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: California
ZIP Code: 93560
Date Received: 2022-02-02T12:00:00-05:00
Date Sent to Company: 2022-02-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I created a chime account and deposited XXXX dollars into the account from my XXXX XXXX account not even 2 hours later I was signed out and could not log back in because my account was locked for security reasons I went through the email game that they okay sending in all documentation to verify my account but all they would respond with is that the documents cant be verified. After my 4th attempt they sent me an email saying they decided to end my supper key and I havent gotten any emails since and its been two weeks. I feel scammed and I just want my money back I dont even want the account anymore
Frequently Asked Questions
What is Complaint #5178637 about?
Complaint #5178637 was filed against Chime Financial INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-02-02T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.