Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5178538
Complaint Overview
Complaint ID: 5178538
Company: Lexisnexis
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Georgia
ZIP Code: XXXXX
Date Received: 2022-02-02T12:00:00-05:00
Date Sent to Company: 2022-02-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
They have verified me over and over again. Again, this is stall tactic they're using to keep illegal information on my data file. The evidence has bee presented to CFPB. They added false information to the file that wasn't there before so that clearly let 's you see they are playing games. I ask that you don't allow Lexis to get away with this. They don't like it when people start disputing items on data report their job is to keep as much negative information on you as possible. They placed the information there not the insurance company in Florida they tried to pin it on. This clearly let 's you see their lies. In the previous months they have verified and verified to even issue the multiple reports they have sent so I can access a copy of the report online. If I need to upload the multiple reports to show how we've been corresponding over the past months I will happy to do that. I will also be getting in contact with the media for further investigation so they can make the public aware of their actions. They posted the following : In this complaint filed with your office, XXXX XXXX alleges that fraudulent name variances, business associations, and addresses are reporting within her file. In response to XXXX XXXX complaint, LexisNexis initiated a dispute of said the following records on her behalf : Who is XXXX XXXX... .this is clear that they are asking erroneous error, add-ons to my data files. Only after I disputed, yet again, the info on file along with submitting this complaint to CFPB, they ( Lexis ) wants to state, need to verify more info and name variances when the real issue is they put false info on my data files and doesn't appear to be addressing any part of the previous complaint issued by me. I ask that you re-open this case. They want a call from XXXX so they can only continue to dance around in circles trying to delay the process even further. They don't care if you file a complaint against the they feel they can just provide any type of response and close the case and that if will all go away. I have already made phone calls to Lexis they only want to play around indicated in previous complaint issued by me. If this was regarding name variance surely they would have asked for the legal court document to show the name change granted in 2016. How are they not addressing the false info they placed on data report but trying to side track the complaint by directing your attention to a lesser concern that was also disputed. You noticed they haven't address the false info they placed on file. If more info was needed they would have asked for that when I tried talking with Lexis before but what they did was try to place the fault with an insurance company I've never had any dealings with. This is a distraction so that you won't punish them. I have shown the email from the rep there at the insurance organization that they have had no dealings with me. I have noted several issues in the complaint, however they have decided to take the route of talking about a Name variance, which isn't addressing the primary issues express in the previous complaint issued by me. This is an attempt to delay the process of deleting false info that was added by their company, which fully goes against FCRA law, rules and regulations. I have report after report issued by Lexis giving updated reports after previous disputes issued by me. They have verified me over and over again. Again, this is stall tactic they're using to keep illegal information on my data file. The evidence has bee presented to CFPB. They added false information to the file that wasn't there before so that clearly let 's you see they are playing games. I ask that you don't allow Lexis to get away with this. They don't like it when people start disputing items on data report their job is to keep as much negative information on you as possible. This clearly let 's you see their lies. In the previous months they have verified and verified to even issue the multiple reports they have sent so I can access a copy of the report online. If I need to upload the multiple reports to show how we've been corresponding over the past months I will happy to do that. I will also be getting in contact with the media for further investigation so they can make the public aware of their actions. They posted the following : In this complaint filed with your office, XXXX XXXX alleges that fraudulent name variances, business associations, and addresses are reporting within her file. In response to XXXX XXXX complaint, LexisNexis initiated a dispute of said the following records on her behalf : Who is XXXX XXXX... .this is clear that they are asking erroneous error, add-ons to my data files. Only after I disputed, yet again, the info on file along with submitting this complaint to CFPB did they want to state need to verify ore info and name variances when the real issue is they put false info on my data files and doesn't appear to be addressing any part of the previous complaint issued by me. I ask that you re-open this case. They want a call from me so they can only continue to dance around in circles trying to delay the process even further. They don't care if you file a complaint against the they feel they can just provide any type of response and close the case and that if will all go away. I have already made phone calls to Lexis they only want to play around indicated in previous complaint issued by me. Again, please don't allow Lexis to get away with this. They put the false info on my data report not the XXXX XXXX XXXX XXXX company they lied and tried to pin it on. numerous phone calls have been made to Lexis but once I saw they were playing games I immediately contacted CFPB. This is against the law.
Frequently Asked Questions
What is Complaint #5178538 about?
Complaint #5178538 was filed against Lexisnexis regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-02-02T12:00:00-05:00.
How did Lexisnexis respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Lexisnexis?
Yes, visit the Lexisnexis company profile at readthecomplaint.com/company/lexisnexis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.