Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5173222
Complaint Overview
Complaint ID: 5173222
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Was not notified of investigation status or results
State: Texas
ZIP Code: 77045
Date Received: 2022-02-01T12:00:00-05:00
Date Sent to Company: 2022-02-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I sent Experian a letter on XX/XX/XXXX in regards to be a victim of XXXX data breach as well as a victim of identity theft and that there are XXXX accounts on my credit report that aren't mine. It is now XX/XX/XXXX and Experian has not replied to the letter in regards to this problem. Due to XXXX day time frame for them to notify me of results are investigation i am requesting these accounts be deleted. It has damaged my ability to get assistance to provide for my family and I have been patient enough. Please delete now : 1. XXXX- account # XXXX 2.XXXX XXXX Account # XXXX 3. XXXX XXXX XXXX Inquiry date : XX/XX/XXXX These accounts are not mine and I have bee waiting past the 30 days for a response, update to my letter.
Frequently Asked Questions
What is Complaint #5173222 about?
Complaint #5173222 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-02-01T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.