Debt collection -- False statements or representation -- Complaint #5173088
Complaint Overview
Complaint ID: 5173088
Company: The Outsource Group, INC
Product: Debt collection
Sub-Product: Medical debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Wyoming
ZIP Code: XXXXX
Date Received: 2022-02-01T12:00:00-05:00
Date Sent to Company: 2022-02-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I had medical issue with XXXX, a for-profit hospital that has a reputation for padding their medical statements. Medicare paid for the services rendered stating in their CSM summary that " u this service paid under another service provided on the same day '' which means that XXXX was padding the billing. I sent a letter to XXXX protesting the additional billing as it exceeded CMS handbook, and that they had not sent me the actual billing codes submitted to Medicare. My understanding is that I should have been billed only the deductible and not the {$430.00} that Medicredit claims I owe. I do NOT owe Medicredit anything as I NEVER received any services from this disreputable band of thugs, and I am still waiting on SageWest to confirm that they know they were PAID IN FULL by Medicare. I am deaf but I think Medicredit has been making multiple calls to my text phone but they never leave a message to confirm who they are. This is harassment and burning up minutes on my text phone that I need for emergencies.
Frequently Asked Questions
What is Complaint #5173088 about?
Complaint #5173088 was filed against The Outsource Group, INC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2022-02-01T12:00:00-05:00.
How did The Outsource Group, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against The Outsource Group, INC?
Yes, visit the The Outsource Group, INC company profile at readthecomplaint.com/company/the-outsource-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.