Credit reporting, credit repair services, or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #5170195
Complaint Overview
Complaint ID: 5170195
Company: Wells Fargo & Company
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Other problem getting your report or credit score
State: New Hampshire
ZIP Code: 038XX
Date Received: 2022-01-31T12:00:00-05:00
Date Sent to Company: 2022-01-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was declined for a Credit Card, which is fine. My problem is that one of the reasons given was the on my report for the XXXX, the one used for this application, I was told a reason for the denial is not enough accounts Current. I have never had a late payment, and every account is current. I was told to check with XXXX. I did. No account was anything other than current. I asked to see the report that you used on XX/XX/28, as is my right under the Fair credit reporting act. I was told Id get a letter in the mail, which would not contain the details of the report used. So I am still left without answers as to what you saw that was not current. I have referred to the credit bureau as directed and pulled my report also, and there is nothing. I have a legal right to the information you used to make this determination. I would like the report you pulled mailed to me. I believe you are completely mistaken and there was never anything not Current.
Frequently Asked Questions
What is Complaint #5170195 about?
Complaint #5170195 was filed against Wells Fargo & Company regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2022-01-31T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.