Money transfer, virtual currency, or money service -- Wrong amount charged or received -- Complaint #5165502

Complaint Overview

Complaint ID: 5165502

Company: Western Union Company, The

Product: Money transfer, virtual currency, or money service

Sub-Product: International money transfer

Issue: Wrong amount charged or received

State: South Carolina

ZIP Code: 29615

Date Received: 2022-01-30T12:00:00-05:00

Date Sent to Company: 2022-01-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Every time western union page says wrong currency to force me to pay {$6.00} charge, sending over to western union cash pick up it never allow me to pay over bank account even I put the bank account I want all those {$6.00} charge back please

Frequently Asked Questions

What is Complaint #5165502 about?

Complaint #5165502 was filed against Western Union Company, The regarding Money transfer, virtual currency, or money service specifically about Wrong amount charged or received. It was received by the CFPB on 2022-01-30T12:00:00-05:00.

How did Western Union Company, The respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Western Union Company, The?

Yes, visit the Western Union Company, The company profile at readthecomplaint.com/company/western-union-company-the to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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