Mortgage -- Trouble during payment process -- Complaint #5164317
Complaint Overview
Complaint ID: 5164317
Company: Lakeview Loan Servicing, LLC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Arizona
ZIP Code: 85743
Date Received: 2022-01-30T12:00:00-05:00
Date Sent to Company: 2022-01-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been unable to access the online portal for months now and the app is also barely functional to make payments. I have no access to online statements or loan info.
Frequently Asked Questions
What is Complaint #5164317 about?
Complaint #5164317 was filed against Lakeview Loan Servicing, LLC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2022-01-30T12:00:00-05:00.
How did Lakeview Loan Servicing, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Lakeview Loan Servicing, LLC?
Yes, visit the Lakeview Loan Servicing, LLC company profile at readthecomplaint.com/company/lakeview-loan-servicing-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.