Checking or savings account -- Opening an account -- Complaint #5163521

Complaint Overview

Complaint ID: 5163521

Company: TD Bank US Holding Company

Product: Checking or savings account

Sub-Product: Checking account

Issue: Opening an account

Sub-Issue: Account opened as a result of fraud

State: Virginia

ZIP Code: 23116

Date Received: 2022-01-29T12:00:00-05:00

Date Sent to Company: 2022-02-14T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I went to my mailbox and retrieved several pieces of mail in that mail was a XXXX debit card issued from TD Bank that I never applied for. Further inside of the mail was a statement issued from TD Bank of a returned check that was deposited to this account and an overdraft fee associated because of altered or fictitious check. This check was deposited in XXXX Maine TD Bank I contacted their fraud department and I have reported this they have intern began their investigation of this so now I am reporting this particular issue to you There are also several others within the mail which I will file complaints with also after I have contacted these companies to file complaints Check deposit date of XX/XX/2022 Check was identified as fictitious Check was drawn from bank labeled XXXX & XXXX for an amount of {$1900.00} & labeled as a XXXX check On the signiture is the name XXXX XXXX XXXX and typed for deposit only

Frequently Asked Questions

What is Complaint #5163521 about?

Complaint #5163521 was filed against TD Bank US Holding Company regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-01-29T12:00:00-05:00.

How did TD Bank US Holding Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against TD Bank US Holding Company?

Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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