Credit card or prepaid card -- Trouble using the card -- Complaint #5161330

Complaint Overview

Complaint ID: 5161330

Company: Adp INC.

Product: Credit card or prepaid card

Sub-Product: Payroll card

Issue: Trouble using the card

Sub-Issue: Trouble getting information about the card

State: Colorado

ZIP Code: 80124

Date Received: 2022-01-28T12:00:00-05:00

Date Sent to Company: 2022-02-16T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I got issued paycard from my employer and and was not able to actually is able to access my phones to funds Because my social security number was entered and wrong I have submitted several documents including social social ID personal care to try to get over the past few weeks with with no help or resolution resolution from the situation Their company for a pay card was XXXX XXXX

Frequently Asked Questions

What is Complaint #5161330 about?

Complaint #5161330 was filed against Adp INC. regarding Credit card or prepaid card specifically about Trouble using the card. It was received by the CFPB on 2022-01-28T12:00:00-05:00.

How did Adp INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Adp INC.?

Yes, visit the Adp INC. company profile at readthecomplaint.com/company/adp-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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