Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #5157845
Complaint Overview
Complaint ID: 5157845
Company: Capital One Financial Corporation
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: New Jersey
ZIP Code: 07840
Date Received: 2022-01-27T12:00:00-05:00
Date Sent to Company: 2022-01-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have 5 different unauthorized credit pulls. 1- Capital One Auto Finance XXXX I can't get anyone in the right department. that handles the inquires. I tried several time 2- XXXX XXXX XXXX XXXX I called and they don't know anything about The credit pulls 3XXXX Amps/Route XXXX XXXX XXXX Every time I called I was placed on hold and. Nobody picks the phone up. XXXX XXXX XXXX XXXX No answer from a personal they keep asking For an account number that I don't have. XXXX XXXX mortgage XXXX. XXXX Third party company and there not sure who. pulled the report. I have also contacted all three credit agency 's and was told to file a complaint here. They wouldn't help me.
Frequently Asked Questions
What is Complaint #5157845 about?
Complaint #5157845 was filed against Capital One Financial Corporation regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2022-01-27T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.