Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5157546
Complaint Overview
Complaint ID: 5157546
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Fraud or scam
State: Iowa
ZIP Code: 503XX
Date Received: 2022-01-27T12:00:00-05:00
Date Sent to Company: 2022-01-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I no longer have a PayPal account, but received this email in my spam folder : From : " Billing Details! '' XXXX [ Add to Address Book ] To : " XXXX XXXX '' XXXX Subject : Pay-id XXXX..!! Date : XX/XX/2022 XXXX PM PayPal Hello XXXX, XX/XX/2022 XXXX PM Transaction ID : XXXX # XXXX XXXX It may take a several minutes for this transaction to show up in your account history. Seller Instructions to seller XXXX You haven't entered any instructions. Shipping address - confirmed Shipping details XXXX XXXX XXXX XXXX The seller hasn't provided any shipping details yet. AK XXXX United States XXXXnformation Qty. Amount XXXX XXXX XXXX XXXX XXXX XXXX XXXX USD XXXX x XXXX XXXX # # # XXXX # # XXXX Shipping and handling XXXX USD Insurance- not offered Total XXXX USD payment {$4200.00} USD sent to XXXX Receipt ID : XXXX Problems with this transaction? You have 45 days from the date of the purchase to issue a dispute in the Resolution Center -- XXXX XXXX XXXX XXXX Please Not try to reply to this message. automat'Ne notification system can't accept incoming messages. For immediate answers to your issues, visit our Help Center by clickinglielo located on any PayPal page. PayPalXXXX
Frequently Asked Questions
What is Complaint #5157546 about?
Complaint #5157546 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-01-27T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.