Money transfer, virtual currency, or money service -- Confusing or misleading advertising or marketing -- Complaint #5157490
Complaint Overview
Complaint ID: 5157490
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Confusing or misleading advertising or marketing
State: Georgia
ZIP Code: 30039
Date Received: 2022-01-27T12:00:00-05:00
Date Sent to Company: 2022-01-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Case ID : XXXX Disputed amount : {$350.00} USD Seller info : XXXX XXXX PayPal-XXXX XXXX XXXX : XX/XX/2022 Invoice ID : XXXX Transaction ID : XXXX Transaction amount : {$350.00} USD Further, it is clear : 1. That the above referenced transaction was not endorsed, signed, authorized, ratified, either expressly or by implication, by me or with my knowledge or consent. 2. That I did not receive or retain any benefit or value from the transaction, either directly or indirectly. 3. That, in fact, PayPal representative already confirmed that transaction was completed by the third-party email XXXX without my permission and for the benefit of XXXX. 4. That PayPal favors XXXX against me as victim of fraud. THEREFORE, XXXX is requested to provide copy of the third-party Manuel Climent of XXXX authorization to act on behalf of me and/or authorization to inquire charges on my PayPal account. Attachment : Attached proof that XXXX authorized third-party Manuel Climent of XXXX to inquire charges kept by XXXX without my permission.
Frequently Asked Questions
What is Complaint #5157490 about?
Complaint #5157490 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Confusing or misleading advertising or marketing. It was received by the CFPB on 2022-01-27T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.