Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5149437
Complaint Overview
Complaint ID: 5149437
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Problem with personal statement of dispute
State: Missouri
ZIP Code: 63135
Date Received: 2022-01-25T12:00:00-05:00
Date Sent to Company: 2022-01-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have filed a dispute with Experian and regarding a creditor I do not owe, every time I dispute it, Experian come back with " The debt is accurate '', I have asked XXXX XXXX XXXX to validate the debt per the FDCPA and they refuse, so I have asked Experian since you feel that is it accurate, to please provide me with the information that XXXX XXXXXXXX XXXX provided to you, and Experian refuses to provide me with the information, I have disputed multiple times and now Experian seems to be working with them I called Experian yesterday to ask again since another disputed came back accurate, I ask to speak with a supervisor and the rep put me on hold for a while and came back and said that the supervisor was going to call me back, but no one called me back of course, XXXX XXXX XXXX is committing fraud, and Experian seems to be working with them? how can you not explain the debt per the FDCPA, Experian and XXXX XXXXXXXX XXXX are in violation
Frequently Asked Questions
What is Complaint #5149437 about?
Complaint #5149437 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-01-25T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.