Student loan -- Dealing with your lender or servicer -- Complaint #5138742
Complaint Overview
Complaint ID: 5138742
Company: Wells Fargo & Company
Product: Student loan
Sub-Product: Private student loan
Issue: Dealing with your lender or servicer
Sub-Issue: Trouble with how payments are being handled
State: Massachusetts
ZIP Code: 02478
Date Received: 2022-01-22T12:00:00-05:00
Date Sent to Company: 2022-01-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Wells Fargo sold my grad student loan to XXXX XXXX. There was no notification regarding total loss of options to refinance, consolidate or payoff as agreed in original promissory note. No lenders are willing to refinance-Wells Fargo XXXX XXXX. Accumulated to XXXX interest on a XXXX loan. This is unacceptable banking practice, unethical, immoral and unjust. The arrangements of transfer from W. Fargo to XXXX, ignored banking regulations, a documented agreement and global public trust. There are many others impacted by Wells Fargo 's lack of integrity and deception, viewable in online conversations. XXXX XXXX XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #5138742 about?
Complaint #5138742 was filed against Wells Fargo & Company regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2022-01-22T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.