Debt collection -- False statements or representation -- Complaint #5137556
Complaint Overview
Complaint ID: 5137556
Company: Commercial Acceptance Company
Product: Debt collection
Sub-Product: Other debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Pennsylvania
ZIP Code: 15213
Date Received: 2022-01-22T12:00:00-05:00
Date Sent to Company: 2022-01-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
They represented XXXX XXXX XXXX at XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, PA XXXX while I was a first-year student at XXXX XXXX XXXX XXXX The apartment promised all students who were, like me, applying at the time believing that you could sublet apartments through their help. They 'promised ' that they would help with the sublet process " until a substitute tenant is found for you ''. I asked for their help for 3 months before my departure and they did not find any substitute tenants, because the apartment management is absolutely horrible. It is common for students to transfer out from that campus in the middle of the lease, and knew it up front, yet 'sweet talk ' while obscuring information about the sublet process and convince most of us to stay with them. Not only that, after I departed, they sent debt collectors who threatened legal action when I failed to provide the rent because I already moved out, which caused emotional trauma. I could find other students who can support my statement. Anyone who demands primary evidence against such establishment can find numerous people who left comlaints on XXXX Review/XXXX Reviews. If they decide to not settle for a resolution, all of us can stand and make sure they answer to their practices, at least to those in the recent past.
Frequently Asked Questions
What is Complaint #5137556 about?
Complaint #5137556 was filed against Commercial Acceptance Company regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2022-01-22T12:00:00-05:00.
How did Commercial Acceptance Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Commercial Acceptance Company?
Yes, visit the Commercial Acceptance Company company profile at readthecomplaint.com/company/commercial-acceptance-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.