Debt collection -- Attempts to collect debt not owed -- Complaint #5137361

Complaint Overview

Complaint ID: 5137361

Company: Capital One Financial Corporation

Product: Debt collection

Sub-Product: Auto debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: Georgia

ZIP Code: 30135

Date Received: 2022-01-22T12:00:00-05:00

Date Sent to Company: 2022-01-22T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I am having a identity theft issue that I am not able to resolve directly with the credit reporting agencies or the companies. I have decided to file complaint for myself in hopes that the back and forth ends here. I have already open a case with the US Federal Courts to assist me with the suffering this has caused. I had to do my own research into the matter and I find that the credit reporting agencies reporting fraudulent accounts to my credit file without my permission is a consumer law violation per 15 USC 1681 ( b ). Capital One Auto and Capital One is a inaccurate account on my credit file and is not mine.

Frequently Asked Questions

What is Complaint #5137361 about?

Complaint #5137361 was filed against Capital One Financial Corporation regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-01-22T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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