Debt collection -- Communication tactics -- Complaint #5137086
Complaint Overview
Complaint ID: 5137086
Company: Acima Credit, LLC
Product: Debt collection
Sub-Product: Auto debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: North Carolina
ZIP Code: 275XX
Date Received: 2022-01-21T12:00:00-05:00
Date Sent to Company: 2022-01-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Repeated calls multiple times a day to restart autodraft after initially told payment amount was per month and drafts for same amount came per week. Did not adhere to request to remove ach debit of account and was threatening in response.
Frequently Asked Questions
What is Complaint #5137086 about?
Complaint #5137086 was filed against Acima Credit, LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-01-21T12:00:00-05:00.
How did Acima Credit, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Acima Credit, LLC?
Yes, visit the Acima Credit, LLC company profile at readthecomplaint.com/company/acima-credit-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.