Debt collection -- Communication tactics -- Complaint #5132315
Complaint Overview
Complaint ID: 5132315
Company: Navy Federal Credit Union
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Florida
ZIP Code: 326XX
Date Received: 2022-01-20T12:00:00-05:00
Date Sent to Company: 2022-01-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
TCPA violations can result in penalties of up to {$500.00} per violation, with willful violations trebled up to {$1500.00} per violation. There is no cap on statutory damages so thousands of violations can result in millions of dollars in penalties. NAVY FEDERAL CREDIT UNION HAS CALLED ME 102 times = {$23000.00} For violating my consumer rights and Financial harnesses send my check too : XXXX XXXX XXXX XXXX FL XXXX
Frequently Asked Questions
What is Complaint #5132315 about?
Complaint #5132315 was filed against Navy Federal Credit Union regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-01-20T12:00:00-05:00.
How did Navy Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Navy Federal Credit Union?
Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.