Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5131351

Complaint Overview

Complaint ID: 5131351

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone

State: New York

ZIP Code: 11783

Date Received: 2022-01-20T12:00:00-05:00

Date Sent to Company: 2022-01-20T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On XXXX XXXX I was denied a loan from XXXX due to Transunion credit report. Transunion had my XXXX XXXX as XXXX. My XXXX XXXX has rarely ever been under XXXX. After 4 hours on the phone and multiple calls to Transunion I was able to determine they have 3 different accounts under my social security number and this is why I was denied. I tried to have them fix the error but they refused and said someone would contact me. In the meantime I am unable to get a loan for solar panels and am losing money due to their error. XXXX and XXXX both have my correct information and credit scores over XXXX. Transunion consistently mixes my accounts and should be held accountable.

Frequently Asked Questions

What is Complaint #5131351 about?

Complaint #5131351 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-01-20T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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