Payday loan, title loan, or personal loan -- Received a loan you didn't apply for -- Complaint #5128285

Complaint Overview

Complaint ID: 5128285

Company: Westlake Services, LLC

Product: Payday loan, title loan, or personal loan

Sub-Product: Title loan

Issue: Received a loan you didn't apply for

State: Missouri

ZIP Code: 630XX

Date Received: 2022-01-19T12:00:00-05:00

Date Sent to Company: 2022-01-19T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have been informed that this loan that I disputed was claimed accurate by this lender. The loan was opened in XX/XX/XXXX. XX/XX/XXXX the person who opened the loan up in my name made XXXX on time payment then was late from XX/XX/XXXX up until this date today. XXXX XXXX I went from living in XXXX XXXX Florida XXXX XXXX XXXX XXXX Nevada XXXX I have public records that are available to prove that. I have been trying to report this for some time and for some reason I cant get it off my report. I have called them to dispute the item and every time they say they are going to direct me to someone to help the call ends.

Frequently Asked Questions

What is Complaint #5128285 about?

Complaint #5128285 was filed against Westlake Services, LLC regarding Payday loan, title loan, or personal loan specifically about Received a loan you didn't apply for. It was received by the CFPB on 2022-01-19T12:00:00-05:00.

How did Westlake Services, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.

Can I see other complaints against Westlake Services, LLC?

Yes, visit the Westlake Services, LLC company profile at readthecomplaint.com/company/westlake-services-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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