Mortgage -- Struggling to pay mortgage -- Complaint #5127273

Complaint Overview

Complaint ID: 5127273

Company: Triad Financial Services, INC.

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Struggling to pay mortgage

State: Michigan

ZIP Code: 48103

Date Received: 2022-01-19T12:00:00-05:00

Date Sent to Company: 2022-01-19T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

We have been struggling to pay our mortgage payment through the pandemic. Triad Financial Services has been horrible. They harass us and ask personal questions, as well as, criticize us because we are late paying because of our circumstances. They are unwilling to help and work with us. They just use threats and harassment to communicate with us.

Frequently Asked Questions

What is Complaint #5127273 about?

Complaint #5127273 was filed against Triad Financial Services, INC. regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2022-01-19T12:00:00-05:00.

How did Triad Financial Services, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Triad Financial Services, INC.?

Yes, visit the Triad Financial Services, INC. company profile at readthecomplaint.com/company/triad-financial-services-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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