Student loan -- Struggling to repay your loan -- Complaint #5117990
Complaint Overview
Complaint ID: 5117990
Company: Navient Solutions, LLC.
Product: Student loan
Sub-Product: Private student loan
Issue: Struggling to repay your loan
Sub-Issue: Problem lowering your monthly payments
State: Pennsylvania
ZIP Code: XXXXX
Date Received: 2022-01-17T12:00:00-05:00
Date Sent to Company: 2022-01-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I borrowed {$70000.00} from XXXX XXXX over a 5 year period for my undergraduate education. Upon graduation, Navient tacked on {$56000.00} in interest! That is somewhere between 75-80 % of what I borrowed ( XXXX each year and XXXX tacked on in interest ). I put moving out and traveling on hold because I couldnt afford to do those things and pay my student loans. Ive made monthly payments of around {$1200.00} to Navient. Finally, I had to get it adjusted and extend the life of the loan because I couldnt afford the payments. I was living paycheck to paycheck and penny to penny just trying to make the payments. I feared they would ruin my credit if I didnt make the payments. The interest rates continued to rise, as well as, the payments. After a few years I just couldnt do it anymore. Two years ago, my parents re-mortgaged their house just so I could pay off the Navient loans and get away from such an awful company. Navient got all their money and I began paying my parents refinanced mortgage. I still have 13 years left to pay the refinanced mortgage. This whole process was awful! I went to school to become a teacher and I am supposed to encourage students to go to college. How do I do that when I know first hand what awful, evil companies are out there just looking to take advantage of teenagers. I am aware of the Navient lawsuit, but XXXX cant find any information if this lawsuit covers people who recently ( within 2-3 years ) paid off Navient. Paid off isnt the right words since really all I did was get another loan to get away from Navient.
Frequently Asked Questions
What is Complaint #5117990 about?
Complaint #5117990 was filed against Navient Solutions, LLC. regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2022-01-17T12:00:00-05:00.
How did Navient Solutions, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Navient Solutions, LLC.?
Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.