Debt collection -- Attempts to collect debt not owed -- Complaint #5117121
Complaint Overview
Complaint ID: 5117121
Company: Synovus Bank
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: New Jersey
ZIP Code: 08302
Date Received: 2022-01-17T12:00:00-05:00
Date Sent to Company: 2022-01-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This account had a 0 balance and was reported as closed in XXXX of 2020. This was a secured credit line and I received my deposit after the account was closed. After this happened they proceeded to mark my account as repeatedly past due and left derogatory marks on my account.
Frequently Asked Questions
What is Complaint #5117121 about?
Complaint #5117121 was filed against Synovus Bank regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-01-17T12:00:00-05:00.
How did Synovus Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Synovus Bank?
Yes, visit the Synovus Bank company profile at readthecomplaint.com/company/synovus-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.