Payday loan, title loan, or personal loan -- Can't contact lender or servicer -- Complaint #5111666
Complaint Overview
Complaint ID: 5111666
Company: Hyundai Capital America
Product: Payday loan, title loan, or personal loan
Sub-Product: Title loan
Issue: Can't contact lender or servicer
State: New York
ZIP Code: 11772
Date Received: 2022-01-14T12:00:00-05:00
Date Sent to Company: 2022-01-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Car loan via Hyaundai Motor Finance was paid in full on XX/XX/XXXX. It was then processed and a lein release was mailed XX/XX/XXXX and received by XX/XX/XXXX. However a title was never mailed to my residence. I have contacted Hyaundai motor finance on XX/XX/XXXX, XX/XX/XXXX and XX/XX/XXXX with no response. The original title to my vehicle has no been mailed and is preventing my car from having current registration which can result in legal action.
Frequently Asked Questions
What is Complaint #5111666 about?
Complaint #5111666 was filed against Hyundai Capital America regarding Payday loan, title loan, or personal loan specifically about Can't contact lender or servicer. It was received by the CFPB on 2022-01-14T12:00:00-05:00.
How did Hyundai Capital America respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Hyundai Capital America?
Yes, visit the Hyundai Capital America company profile at readthecomplaint.com/company/hyundai-capital-america to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.