Checking or savings account -- Managing an account -- Complaint #5110811
Complaint Overview
Complaint ID: 5110811
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Cashing a check
State: Georgia
ZIP Code: 30041
Date Received: 2022-01-14T12:00:00-05:00
Date Sent to Company: 2022-01-14T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
{$7500.00} was taken out of my primary business checking account via a check deposit on XX/XX/22. I called Wells Fargo and spoke with their business operations and filed a claim for fraud. I didn't write the check and it didn't have my signature or my bank information. The check had the wrong business address and didn't have the authority to cash such a big amount. What checks and balances does Wells Fargo has in place to stop such fraud? I just don't want other business owners to go thru the same pain and stress that I am going thru.
Frequently Asked Questions
What is Complaint #5110811 about?
Complaint #5110811 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-01-14T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.