Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5101540

Complaint Overview

Complaint ID: 5101540

Company: HSBC North America Holdings INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Information belongs to someone else

State: New Jersey

ZIP Code: 087XX

Date Received: 2022-01-11T12:00:00-05:00

Date Sent to Company: 2022-01-25T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Two accounts were opened in XXXX in my name in XXXX. I have never been to XXXX. The accounts are reporting as a collection/Charge Off on my credit report. Name of account XXXX XXXX Bank HSBC Bank ( XXXX accounts )

Frequently Asked Questions

What is Complaint #5101540 about?

Complaint #5101540 was filed against HSBC North America Holdings INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-01-11T12:00:00-05:00.

How did HSBC North America Holdings INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against HSBC North America Holdings INC.?

Yes, visit the HSBC North America Holdings INC. company profile at readthecomplaint.com/company/hsbc-north-america-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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