Checking or savings account -- Managing an account -- Complaint #5087129

Complaint Overview

Complaint ID: 5087129

Company: Chime Financial INC

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Problem using a debit or ATM card

State: North Carolina

ZIP Code: 27870

Date Received: 2022-01-09T12:00:00-05:00

Date Sent to Company: 2022-01-09T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Chime has a system error with chip on debit card and they know it. Cant access my money. Can't withdraw my money. Have no money for gas or pay my rent or purchase anything. Tried to purchase something from XXXX and got denied a few times have two deposits and only can pay online but not in store embarrassing

Frequently Asked Questions

What is Complaint #5087129 about?

Complaint #5087129 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-01-09T12:00:00-05:00.

How did Chime Financial INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Chime Financial INC?

Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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