Debt collection -- Communication tactics -- Complaint #5086617
Complaint Overview
Complaint ID: 5086617
Company: Trueaccord CORP.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Used obscene, profane, or other abusive language
State: California
ZIP Code: 925XX
Date Received: 2022-01-08T12:00:00-05:00
Date Sent to Company: 2022-01-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received 19 emails from, the company True Accord, from XXXX to XXXX. A Violation of 15 U.S.C. 1692c ( a ). Within those emails are, a minimu m total of 7 federal law violations, per email. True Accord furnished an account that was created from a credit card. A violation of 15 U.S.C. 1681a ( 2 ) ( b ) True Accord used profane language in their communication with me. A violation of 15 U.S.C. 1692d ( 2 ) True Accord, claiming that I owe a debt, is a violation of 15 U.S.C. 1692b ( 2 ) True Accord is using deceptive means to collect on a debt that is not mine. A violation of 15 U.S.C. 1692e ( 10 ) True Accord has caused damage to my credit reputation. A violation of 15 U.S.C. 1692d ( 1 ) The amount that True Accord says I am obligated to pay is a violation of 15 U.S.C. 1692e ( 2 ) ( a )
Frequently Asked Questions
What is Complaint #5086617 about?
Complaint #5086617 was filed against Trueaccord CORP. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-01-08T12:00:00-05:00.
How did Trueaccord CORP. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Trueaccord CORP.?
Yes, visit the Trueaccord CORP. company profile at readthecomplaint.com/company/trueaccord-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.