Credit reporting, credit repair services, or other personal consumer reports -- Problem with customer service -- Complaint #5086602
Complaint Overview
Complaint ID: 5086602
Company: Credit Karma, LLC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit repair services
Issue: Problem with customer service
State: Florida
ZIP Code: 32940
Date Received: 2022-01-08T12:00:00-05:00
Date Sent to Company: 2022-01-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am unable to open any new credit disputes on the credit karma app. I got an email prior to filing this complaint saying that there is a technical glitch. Please resolve this asap or give clear written instructions on how to remedy this error. I can not speak on the phone due to a XXXX but if you have a phone number i will take that too in case i get an assistant. But until then please reply in writing or give me an internal email to assist me. I want to be able to open more credit disputes for duragotory misinformation. Thank you. Here is the email i received attached.
Frequently Asked Questions
What is Complaint #5086602 about?
Complaint #5086602 was filed against Credit Karma, LLC regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with customer service. It was received by the CFPB on 2022-01-08T12:00:00-05:00.
How did Credit Karma, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Credit Karma, LLC?
Yes, visit the Credit Karma, LLC company profile at readthecomplaint.com/company/credit-karma-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.