Checking or savings account -- Closing an account -- Complaint #5085497
Complaint Overview
Complaint ID: 5085497
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: Maryland
ZIP Code: 21218
Date Received: 2022-01-08T12:00:00-05:00
Date Sent to Company: 2022-01-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received an email on XX/XX/2021 stating that Chime decided to close my checking and savings accounts effective immediately without any warning. I reached out to ask why my account was closed and how I can retrieve the money in my account. Chime responded that they can not disclose any detail. Since then I have contacted Chime multiple times asking for my account funds and they have not responded.
Frequently Asked Questions
What is Complaint #5085497 about?
Complaint #5085497 was filed against Chime Financial INC regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-01-08T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.